These Terms of Service (“Terms”) govern the use of our website, services, digital products, and any communication with DigiArise (“Company”, “we”, “us”, “our”).
By accessing or using our services, you agree to these Terms.
If you do not agree, please do not use our website or services.
1. Company Information
Business Name: DigiArise
Founder: Naval
Email: support@digiarise.com
Location: Gurugram, Haryana, India
2. Services We Provide
DigiArise provides marketing and digital services including but not limited to:
- Facebook & Meta Ads Management
- Google & YouTube Ads Management
- Website Development
- Sales Funnel Development
- WhatsApp Automation
- Instagram & YouTube Management
- Digital products, templates, guides, and resources
We may update or modify services at any time.
3. Eligibility
By using our services, you confirm that:
- You are at least 18 years old
- You have the legal authority to enter into this agreement
- You are using our services for legitimate business purposes
- You will provide accurate information during onboarding
4. Payments & Billing
- All payments for services or digital products must be made upfront unless otherwise stated.
- Pricing may vary depending on the nature of the project and service package.
- We do not begin work until payment is received.
- All invoices must be paid within the timeline mentioned on the invoice.
For billing questions, email: support@digiarise.com
5. Refund Policy
Because we offer expertise-based services and digital products, all purchases are final and non-refundable unless stated otherwise on the specific product page.
Exceptions may apply only if:
- No work has been initiated yet
- A duplicate payment was made
Refund decisions are made at the discretion of DigiArise.
6. Project Timelines
Project timelines depend on:
- Client responsiveness
- Required inputs/materials
- Scope of work
- Workload and resources
Delays caused by the client (missing details, slow approvals, etc.) will extend the delivery timeline.
7. Client Responsibilities
To ensure smooth delivery, clients must:
- Provide accurate and complete information
- Supply required access (ad accounts, websites, hosting, CRM, etc.)
- Approve creatives, pages, and strategies on time
- Not violate advertising policies or legal requirements
We are not responsible for delays caused due to missing access, incomplete briefs, or policy violations from the client’s side.
8. Intellectual Property
For custom work (websites, funnels, ads):
- The client owns the final output once full payment is completed.
- DigiArise retains the right to use completed projects in portfolios or case studies unless you request otherwise in writing.
For digital products (templates, guides, kits):
- You receive a personal or business license.
- You may NOT resell, distribute, share, or reproduce them.
9. Marketing Platform Policies
DigiArise is not responsible for:
- Account bans or restrictions on Facebook, Instagram, Google, or any platform
- Policy violations by the client
- Delays caused due to third-party integrations, APIs, or platform errors
We ensure compliance but cannot control platform-level decisions.
10. Communication
Official communication happens through:
📩 support@digiarise.com
Responses are provided within 24–48 business hours.
We may send updates, invoices, reports, or notices to the email you provided.
11. Limitation of Liability
DigiArise is not liable for:
- Losses due to ad account bans
- Decrease in performance due to algorithm changes
- Loss of revenue due to client-side errors
- Technical issues from third-party software
- Unforeseen circumstances like outages, delays, or force majeure events
Our responsibility is strictly limited to the amount you paid for the service.
12. No Guarantee of Results
All marketing involves variables beyond our control (competition, product-market fit, brand maturity, budgets, etc.).
Therefore, we do not guarantee:
- Specific sales
- Specific number of leads
- Specific revenue amounts
- ROI within a particular timeframe
We provide best practices, expert execution, and proven strategies — results rely on multiple factors.
13. Termination of Services
We may terminate a service if:
- You violate these Terms
- You fail to provide required access or information
- You engage in abusive or unethical behavior
- Payment is not completed within the given timeline
You may terminate services by written request.
No refunds apply for partially completed work unless agreed upon.
14. Privacy Policy
Your personal information is protected and used only to deliver services.
For full details, please refer to our Privacy Policy page.
15. Amendments
We may update these Terms at any time.
Continued use of our website or services means you accept the updated Terms.
16. Contact Information
For questions regarding these Terms, contact us:
📩 Email: support@digiarise.com
📍 Location: Gurugram, Haryana, India